Privacy Policy

WEBSITE PRIVACY POLICY

Renewal By Andersen of Western New York is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Renewal By Andersen of Western New York website and governs data collection and usage. By using the Renewal By Andersen of Western New York website, you consent to the data practices described in this statement.

Collection of your Personal Information

Renewal By Andersen of Western New York collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number when you submit a contact form. By submitting contact information, you agree to be contacted and kept informed about our products, services, and when they go on sale. You consent to being contacted by phone, email, and/or text message and understand that you may unsubscribe at any time. You understand that you do not need to submit a form to schedule an in-home price quote. Instead you may call your service center at the number on this website.

Renewal By Andersen of Western New York also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Renewal By Andersen of Western New York. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Renewal By Andersen of Western New York for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Renewal By Andersen of Western New York Website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Renewal By Andersen of Western New York public message boards or comments, this information may be collected and used by others.

Renewal By Andersen of Western New York encourages you to review the privacy statements of websites you choose to link to from Renewal By Andersen of Western New York so that you can understand how those websites collect, use and share your information. Renewal By Andersen of Western New York is not responsible for the privacy statements or other content on websites outside of the Renewal By Andersen of Western New York and Renewal By Andersen of Western New York family of websites.

Use of your Personal Information

Renewal By Andersen of Western New York collects and uses your personal information to operate the Renewal By Andersen of Western New York website and deliver the services you have requested. Renewal By Andersen of Western New York also uses your personally identifiable information to inform you of other products or services available from Renewal By Andersen of Western New York and its affiliates. Renewal By Andersen of Western New York may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Renewal By Andersen of Western New York may share data with trusted partners to help us perform statistical analysis, advertise, send you email or postal mail, provide customer support, or arrange for deliveries. This limited first-party data may be further enhanced with the help of third-party data sources to help facilitate visitor segmentation and re-engagement through verified marketing channels, within the respective boundaries of applicable legal standard. All such third parties are prohibited from using your personal information except to provide these services to Renewal By Andersen of Western New York, and they are required to maintain the confidentiality of your information.

Renewal By Andersen of Western New York does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Renewal By Andersen of Western New York keeps track of the websites and pages our customers visit within Renewal By Andersen of Western New York, in order to determine what Renewal By Andersen of Western New York services are the most popular. This data is used to deliver customized content and advertising within Renewal By Andersen of Western New York to customers whose behavior indicates that they are interested in a particular subject area.

Renewal By Andersen of Western New York websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Renewal By Andersen of Western New York or the site; (b) protect and defend the rights or property of Renewal By Andersen of Western New York; and, (c) act under exigent circumstances to protect the personal safety of users of Renewal By Andersen of Western New York, or the public.

Use of Cookies

The Renewal By Andersen of Western New York website use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Renewal By Andersen of Western New York pages, or register with Renewal By Andersen of Western New York site or services, a cookie helps Renewal By Andersen of Western New York to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as addresses, and so on. When you return to the same Renewal By Andersen of Western New York website, the information you previously provided can be retrieved, so you can easily use the Renewal By Andersen of Western New York features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Renewal By Andersen of Western New York services or websites you visit.

Third-Party Monitoring

This site is being monitored by one or more third-party monitoring software(s) and may capture information about your visit that will help us improve the quality of our service.

Additional Privacy Policy Terms Related to Reporting System Tool

We use an analytics and reporting system (the “Tool”) provided by our website analytics vendor, FullThrottle Technologies, LLC, a Delaware limited liability company (“FullThrottle”). When used in this section, “we,” “us,” and “our” may refer to us, [Customer name], and/or FullThrottle. To the extent an inconsistency or conflict arises between the terms of the above described privacy policy and this section related to the Tool, the terms of this section will control. This section applies only with respect to the Tool.

How the Tool Works. For each visit to the site, the Tool: (1) requests the consumer to opt-in to location tracking when on the site; and (2) issues a unique visitor ID number and visitor traffic number. As the user navigates the site, the Tool may track and store the pages visited and features used. The Tool also may link information provided through forms featured on the site or during phone calls with a visitor ID number. Using local storage, the Tool may also store data in the user’s Internet browser or in a data repository on the user’s device for purposes of associating the user with his or her user profile. The Tool operates only on our site and phone system – it does not track information regarding your use of other sites or activities on other sites.

Information Collected and Usage of Information. FullThrottle creates a user profile including the user’s visitor ID number and any information the user directly provides through the site or other interactions with the site and/or the company associated with the site (e.g., phone calls and chats). This information may include a user’s personal information, such as name, personal phone number, home address, email address, and similar information. We will not ask for or knowingly associate financial information with your user profile. Unless the user provides us personal information, the information associated with the user profile is limited to information automatically collected as a user browses and interacts with the site, such as the user’s browser type, latitude and longitude location data, available plugins, Internet service provider, Internet protocol (“IP”) address and/or mobile device ID, and pages visited, features used, and activities performed on the site. 

Except as otherwise expressly set forth herein, the information associated with a user profile is used, maintained and disclosed in accordance with the restrictions in this privacy policy, including the obligations of confidentiality and restrictions on disclosure to third parties.

You expressly acknowledge and agree that the information associated with your user profile may be used to understand and analyze the usage of the site, and for the purposes of marketing our products or services to you. In particular, the Tool may automatically generate and send email marketing communications to you (to the extent you have provided your email address as part of your interactions with the site and/or the company associated with the site). The content of those email marketing communications may be based on the pages that you have visited and/or the features you have used on the site. To opt-out of receiving the email marketing communications generated by the Tool, please see the Opt Out instructions below.

The information associated with your user profile will not be used or disclosed to third parties other than for the purpose for which it was collected, without the user’s prior consent. We may partner with an OEM or other agency as part of their certified automotive marketing program and we may disclose information collected by the Tool and/or associated with your user profile to such partners. By using this site, you consent to the collection, use and disclosure of your personal information as described herein. If you do not consent, you may opt-out of the use of the Tool (as set out below).

Blocking and/or Disabling the Tool. The Tool gathers information about the user’s computer hardware and software configurations to identify the user each visit and associate the user with their existing user profile. Unlike a “cookie”, and except for local storage discussed below, the system does not store a file on the user’s computer; therefore, the user information gathered is not deleted when the user clears their cache and/or deletes their cookies. In order to disable the tool, see the Opt Out instructions below.

Opt-Out.  To opt out, please click here.

You may also opt-out of receiving email marketing communications generated by the Tool by sending a request to privacy@fullthrottle.ai, or by clicking the unsubscribe link on any such email marketing communication you receive.  Please note that clicking the unsubscribe link may only result in your no longer receiving marketing communications generated by the Tool; you may still receive other email marketing communications from the company associated with the site.

As noted above, the Tool may also collect and store information (including personal information) locally on your device using mechanisms such as browser web storage and application data caches. Browser web storage enables websites to store data in a browser on a device. When used in “local storage” mode, it enables data to be stored across sessions. Similarly, an application data cache is a data repository on a device. You may stop local storage from being used by modifying your Internet browser settings but stopping local storage may result in the site having impaired or limited functionality. Furthermore, disabling local storage will not block the Tool from operating; rather, it will only prevent the Tool from collecting and storing information locally on your device. To disable the Tool, see the Opt-Out instructions above. Further, you should refer to the help provided by your Internet browser for the most up-to-date and accurate instructions on disabling local storage.

Do Not Track Signals.  WE DO NOT CURRENTLY RESPOND TO DO NOT TRACK (DNT) SIGNALS.

Accessing, Correcting, and Updating Your Personal Information. To review information that is collected using the Tool, contact FullThrottle at privacy@fullthrottle.ai or FullThrottle Technologies, LLC at 400 Lapp Road, Malvern, PA 19355. We keep information associated with your user profile for as long as we think is necessary or advisable, and we reserve the right to retain it to the full extent permitted by law. If required by law, a governmental order, or similar legal process, we will disclose your information.

Children. This site is not directed at children under age 16 and are prohibited from using this site. We do not knowingly collect personal information from children under age 16, and if we learn that the Tool has collected information of a child under age 16, we will delete the information.

Applicable Law. The Tool is operated and controlled from offices in the United States. If you access the site from locations outside the United States, you do so at your own risk and are responsible for compliance with applicable local laws. Your access to the site constitutes your agreement to our storage of your personal information within the United States.

We review this policy at least annually and may amend it from time to time. Except as otherwise required by applicable law, our only notification will consist of posting a new policy. Supplemental California Privacy Information. We are required by law to provide California residents with certain additional information about their privacy rights under the California Consumer Privacy Act. This information is available at the following link: https://www.fullthrottle.ai/privacy-policy/california-residents/.

Security of your Personal Information

Renewal By Andersen of Western New York secures your personal information from unauthorized access, use or disclosure.

Changes to this Statement

Renewal By Andersen of Western New York will occasionally update this Statement of Privacy to reflect company and customer feedback. Renewal By Andersen of Western New York encourages you to periodically review this Statement to be informed of how Renewal By Andersen of Western New York is protecting your information.

Contact Information

Renewal By Andersen of Western New York welcomes your comments regarding this Statement of Privacy. If you believe that Renewal By Andersen of Western New York has not adhered to this Statement, please contact Renewal By Andersen of Western New York on our contact page. We will use commercially reasonable efforts to promptly determine and remedy the problem.