Renewal By Andersen of Western New York Reviews
Here at Renewal by Andersen of Western New York, we’re proud of the high quality service we’ve provided over the years to thousands of customers. See our reviews below or submit your own with the button below. We’d love to hear from you.
Featured Reviews
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Confident in our Decision
Nov 21, 2019
My wife and I had the pleasure of working with Pierce Hicks from Renewal by Anderson who provided exceptional customer service during our initial consultation. He answered all our questions, was very knowledgeable, personable, professional, and courteous. We are confident in our decision to have chosen RBA for our next home project!
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Pleased
Jun 20, 2017
Our experience with Renewal by Anderson has been very good. Our old window had a very pronounced bow that caused us some worry at replacement time. Their installers were able to lessen the sag without additional expense. They worked diligently and carefully all day! We were very impressed at their knowledge and skill.
Google Reviews
Lynda Greve
02:08 12 Feb 20
Bob was thorough and knowledgeable in presenting the Anderson story. In addition he was congenial and it was a pleasure... to interface with him. Most of all he was not pushy nor did he press hard for a sell. We will definitely be contacting him in the future (probably within a year) as we believe in the value that Renewal by Andersen provides.read more
Colleen Shaughnessy
02:05 12 Feb 20
We have lived in our home for 30 years and we knew some of our windows needed replacing. Jamie Shaughnessy spent... quite a bit of time explaining to us the benefits of your product. He was very informative and he answered all of our questions. He helped us to understand the quality of your product. We will definitely at some point be purchasing additional windows and possibly a few doors. Jamie was a delight to work with.read more
John Broman
15:55 11 Feb 20
Great product. Great Sales Rep Corey Smithe! Corey made our experience at our in home estimate fun and informative. ... He was on time and looked sharp. First impressions always matter to us. He then impressed us with his knowledge of the product vs what we currently have. The best compliment we can give to Corey is not this review. It is to refer all our friends and family to him when they are navigating the rough sea of window salesman.read more
Carrie Beth
00:45 07 Feb 20
David A came for an appointment to give me pricing and explain about the windows, doors, and the entire process. He... was super nice, helpful, and did an amazing job of making me feel comfortable and confident with my decision. Can’t wait to see my new doors and windows. Highly recommend!read more
Karen Hartnett
21:18 06 Feb 20
We had two visits from sales representatives. One quite a few months ago and a follow up visit today. Neither Tom Jones... nor Jon Pore were pushy. They were knowledgeable and helped educate us about the replacement window market. We were sold on the quality of the product and decided to bite the bullet and begin our replacement plan a few windows at a time. Who knew that the windows take several months to manufacture as they are custom fit? So if we want a warm weather install, now is the time to order!read more
Elvis Reyes
19:19 04 Feb 20
Quality presentation of a high quality product. Caleb Mitchell showed poise and ability to listen as well present... your product. He did a great job, I believe he cares about your window as if he was putting them in my house, himself.read more
Amanda Cocchiara
01:18 22 Jan 20
We met with Zack Hill tonight to discuss windows and a patio door. Zack was incredibly helpful, informative, and... personable! Zack took his time with us and answered every question we had. He met us exactly where we were at with our home and financial goals. Overall, our experience with Zack was great!read more
Kevin Erickson
16:20 11 Jan 20
Meet with Caleb Mitchell today, this young man is professional and approachable. He is very knowledgeable about the... products he sells. The products he sells are top of the line. The prices reflect that. Although we could not agree on the price of my project it was a pleasure to meet with this Anderson representative.read more
Patrick Duggan
15:09 04 Jan 20
The sales rep (Caleb Mitchell) came out to do his pitch, and was very thorough, knowledgeable, and professional.After... we agreed to to purchase windows, and signed the contract, he called a couple days later to tell us the final measurements were a little different and the project was going to be less than originally quoted.The guy who did the final measurements (Jim P) was equally professional.Good experience!read more
Daniella Mendez
01:45 28 Nov 19
Zack was incredible! He took his time, he was thorough and extremely informative. He was very helpful and understanding... of all situations. We are excited to work with him in the future! Thank you Zack!read more
Charlene Doell
20:49 16 Nov 19
Sam Bittker was extremely helpful, knowledgeable, and polite. He explained everything in terms that I could easily... understand, using diagrams, examples and charts. He asked pertinent questions and did a great job answering questions that I had. It is obvious that he is proud of this product and enjoys what he does. I'm very happy with this interaction.read more
Brett
01:21 13 Nov 19
Great company with even a better experience! Jon LePore was very professional and informative. Gave me options and... assisted me through every step of the process. If you need windows, Renewal is the place to do business with. I would recommend the team to anyone!read more
Alaina Flynn
23:13 12 Nov 19
I had a wonderful experience with Jon LePore. He was very helpful and informative when we met. It wasn’t the common... sales experience. He took the time to explain all of our options to us. I would recommend using them for all your needs.read more
Zachary Pedeville
22:50 18 Oct 19
Canvassers are great. Always have a pleasant conversation with them when they are at my door. They’ve stopped by a... few times over the past few years and have been very professional every time. Renewal by Andersen definitely does business the right wayread more
Judy Maher
23:47 03 Oct 19
Zak hill met with me at my home today regarding new windows. He was so pleasant the whole time he was here. Several... hours. He was so patient, polite and knowledgeable of the product he was selling. His math skills and computer technology were great.He apparently received wonderful job training.What a wonderful employee you have to represent your company!read more